FAQ
Frequently Asked Questions
Everything you need to know about working with AIVA.
Getting Started
How quickly can I get my website?
Single-page landing pages go live within 3-5 business days. Multi-page sites typically take 7-14 days.
What do you need from me to get started?
A brief about your business, offer, audience, and goals. Our AI- and conversion-science-driven methodology produces conversion-optimized copy from your brief.
Do I need to have content ready?
No. Our AI- and conversion-science-driven methodology produces copy from your brief. You review and approve before launch.
Conversion Optimization
What is the conversion heuristic?
C = 4m + 3v + 2(i - f) - 2a. A scientific framework where m=motivation, v=value, i=incentive, f=friction, a=anxiety. Every design decision is measured against it.
What conversion lifts do clients see?
Average of 3x more conversions after launch. Documented cases range from 210% to 400% improvement.
Do you guarantee results?
We guarantee our methodology and provide pre/post heuristic scores. Actual results depend on your offer and market.
Payments & Stripe
How does Stripe Checkout work?
A pre-built, hosted payment page handling credit cards, Apple Pay, and Google Pay. Customers stay in your site flow. Stripe handles security and compliance.
What payment methods are supported?
Visa, Mastercard, Amex, Discover, Apple Pay, Google Pay, and regional methods. Automatic tax handling included.
Do you handle subscription billing?
Yes. Growth and Enterprise plans include Stripe subscription setup with recurring billing and free trials.
Technical Details
What tech stack do you use?
Next.js + Tailwind CSS frontend, FastAPI (Python) backend. Hosted on Vercel or your provider. Lighthouse scores 90+ guaranteed.
Will my site be fast?
Yes. Average LCP of 0.8 seconds. Fast load times directly impact conversion rates.
Is my site secure?
HTTPS by default, PCI-compliant Stripe payments, GDPR/CCPA compliant forms, security headers on every page.
Support & Maintenance
What happens after launch?
Post-launch monitoring included. Growth/Enterprise plans include ongoing CRO optimization with monthly scoring.
Do you offer maintenance plans?
Yes. Starting at €150/month for monthly scoring, A/B testing, and iterative improvements.
Pricing & Billing
How much does a website cost?
From €300 for a landing page, €400 for multi-page, €500 for enterprise. Add-ons available.
Do you offer refunds?
Yes. 14-day money-back guarantee on all plans.
Are there hidden fees?
No. Transparent pricing. Additional costs only for optional add-ons.
Still have questions?
Contact Us